Return & Refund Policy

Cosmetic Products

For health, hygiene, and safety reasons, opened or used cosmetic products cannot be returned or refunded.

Unopened & Unused Products

Unopened and unused products may be eligible for return within 14 days of purchase. Products must be in their original condition and packaging.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact The Perfect Brows within 7 days of delivery so we can review the issue and assist with a resolution.

Return Shipping

Unless the product arrived damaged or an incorrect item was sent, customers are responsible for any applicable return shipping costs.

Refunds

Approved refunds will be issued to the original payment method after the returned product has been received and inspected. Processing times may vary depending on your financial institution.

This keeps the important requirements from the brief: no returns/refunds on opened or used cosmetics, unopened/unused products potentially returnable within 14 days, and damaged or incorrect orders reported within 7 days.